Bella Family Dental Privacy Policy

Effective Date: January 14, 2013
Last Updated: June 26, 2026

1. Introduction

Bella Family Dental ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, dental services, and SMS messaging program.

2. Information We Collect

We may collect the following categories of personal information:

  • Contact Information: Name, email address, mailing address, and phone number.
  • Patient and Service Information: Information related to dental appointments, treatment inquiries, insurance, billing, and services requested or received.
  • Communications Data: Messages you send to us, customer support interactions, appointment requests, and feedback.
  • Technical Data: IP address, browser type, device identifiers, usage analytics, and information collected through cookies or similar technologies.
  • SMS/Text Messaging Data: Your mobile phone number and your consent to receive text messages from us.
  • Health Information: If applicable, information related to your dental care that may qualify as Protected Health Information under HIPAA.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our dental services;
  • Schedule, confirm, and remind you about appointments;
  • Communicate with you about treatment, billing, insurance, recalls, promotions, and office updates;
  • Respond to inquiries and provide patient support;
  • Comply with legal, regulatory, insurance, and healthcare obligations;
  • Protect the security and integrity of our website, systems, and services.

4. SMS / Text Messaging Consent & Data

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

When you opt in to receive SMS or text messages from Bella Family Dental, we collect your mobile phone number and your express written consent.

This opt-in data and consent information will not be shared with, sold to, or purchased by any third party or affiliate for marketing or promotional purposes under any circumstances.

5. Sharing of Information

Bella Family Dental does not sell, rent, or trade your personal information. We may share information only under the following limited circumstances:

  • Service Providers: Trusted vendors who assist us in operating our business, such as website hosting, communications, payment processing, scheduling, analytics, or practice management support, subject to confidentiality obligations.
  • Healthcare Operations: As permitted by applicable healthcare privacy laws, including HIPAA where applicable.
  • Legal Requirements: When required by law, court order, subpoena, regulation, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, with notice provided where required by law.

Mobile information and opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.

6. HIPAA and Protected Health Information

Bella Family Dental may collect and maintain health information related to your dental care. To the extent this information is Protected Health Information under the Health Insurance Portability and Accountability Act of 1996 and related regulations ("HIPAA"), we use and disclose that information only as permitted or required by HIPAA and applicable law.

This Privacy Policy is intended to supplement, not replace, any HIPAA Notice of Privacy Practices provided by Bella Family Dental. If there is a conflict between this Privacy Policy and a HIPAA Notice of Privacy Practices, the HIPAA Notice of Privacy Practices will govern with respect to Protected Health Information.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze website performance, and improve our services. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. SMS opt-in and consent records are retained in accordance with carrier and regulatory requirements.

9. Your Rights

Depending on your jurisdiction and the type of information involved, you may have the right to:

  • Access, correct, or delete certain personal information;
  • Opt out of certain data uses or marketing communications;
  • Request data portability where applicable;
  • Exercise rights available under HIPAA for Protected Health Information;
  • Lodge a complaint with a supervisory authority where applicable.

To exercise these rights, contact us:

10. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is 100% secure; we cannot guarantee absolute security.

11. Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children through the website without appropriate consent. If you believe we have inadvertently collected such information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated policy on our website with a revised effective date or last updated date.

13. Contact Us

If you have questions about this Privacy Policy, please contact:

Bella Family Dental

347 Jefferson Blvd
Dallas, TX 75208

Email: belladental01@gmail.com

Phone: (972) 639-5342